Caroline Clouser (Speaker)

Caroline Clouser (Speaker)


Executive Vice President

Caroline J. Clouser, CPCU is Executive Vice President for Chubb’s Healthcare Industry Practice, a position to which she was appointed in March 2016.

In this position, Ms. Clouser has responsibility for leading and overseeing the Industry Practice’s broad suite of insurance coverages and services across the U.S. and Canada for hospitals, long term care, managed care and outpatient care facilities. As part of this role, she also oversees the underwriting, marketing, and day-to-day operations of Chubb’s Medical Professional Liability line of business for both wholesale and retail distribution channels and across small, middle and large customer groups. Ms. Clouser’s role also extends globally, as she oversees Chubb’s Medical Liability Product Board.

With more than 20 years of experience in the medical malpractice industry, Ms. Clouser has experience working in the areas of claims, underwriting and compliance as well as leading impactful teams. Ms. Clouser joined Chubb (formerly ACE Group) in 2002 as a founding member of the company’s Medical Liability division. While at Chubb, she has had extensive involvement in underwriting management responsibilities including regional leadership, compliance and international market development.  During her tenure at Chubb, she has worked in organization’s headquarter office in Zurich, Switzerland, leading the expansion of the Life Sciences capability globally.  She has also held the role of Chief Underwriting and Compliance officer, where she oversaw underwriting execution of the Medical Risk and Life Sciences divisions.

Prior to joining Chubb, Ms. Clouser was Assistant Vice President of Underwriting for CNA HealthPro.  While at CNA, Caroline was responsible for the medical facility business in 22 states, the physician segment nationally as well as managing the regional underwriting team.  Ms. Clouser started her career at Continental Insurance Company as a claim adjuster for their medical professional liability division.

Ms. Clouser received a Bachelor of Science degree in Human Development from the University of Connecticut, and a Masters in Business Administration from New York University’s Stern School of Business. She has earned the Associate in Claims and holds the Chartered Property Casualty Underwriter designations.

Ms. Clouser is frequently published in various insurance and healthcare industry trade publications on topics related to risk management, current and emerging trends and safety protocols in the healthcare industry.